Privacy Policy

1. Introduction

unLived ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application ("App").

2. Information We Collect

2.1 Information You Provide

• Account and eligibility information: your first name and date of birth. We use your date of birth to perform age eligibility checks (including the required age threshold) and to personalize life visualization features.
• User Content: content you upload or store for yourself, including memories such as photos, text, and associated dates, as well as your goals and related details.
• Account contact information: your email address is used for account-related communication and to process certain privacy requests (including deletion requests) after identity verification.

2.2 Information Collected Automatically

• Device identifiers and technical data: device identifiers (as made available by the mobile platforms), device type, and the operating system version.
• IP address and network data: the IP address used during connections, for security, troubleshooting, and operational analytics.
• Usage data: how you use the App, including the features accessed and relevant interaction events.
• Crash/diagnostic data: technical information generated when the App encounters errors, used to improve stability and performance.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App's functionality.
• Store and display your life grid, goals, memories, and statistics, including personalizing the experience based on your date of birth.
• Send you important updates about the App (with your consent).
• Analyze usage patterns to improve user experience.
• Ensure the security of your account and data.

4. Data Storage and Security

Your data is stored and processed in cloud environments. We implement commercially reasonable technical and organizational measures ("best effort") to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, due to the nature of the internet and information systems, no method can guarantee 100% protection, and we cannot provide an absolute security guarantee.

• Data is protected using appropriate safeguards, including encryption in transit and at rest where applicable.
• We regularly review and improve our security practices.
• Access to personal data is limited to authorized personnel and processors, only to the extent required.

5. Data Sharing

We do not sell, trade, or rent your personal data to third parties. We share personal data only when it is necessary to provide the App and we limit this sharing to technical partners and processors. We also share data when required by law.

• Processors and service providers: providers that help us operate the App and process data on our behalf, such as Supabase for data storage and hosting.
• Analytics and platform tooling: services used to measure performance and improve the user experience (for example, analytics associated with the Apple/Google ecosystems).
• Legal requirements: when we are required to do so by law or to protect our rights, safety, and security.
• With your consent: when you explicitly choose to allow certain processing or sharing.

6. Your Rights

Under applicable data protection laws (including GDPR), you have the right to:

• Access: Request a copy of your personal data.
• Rectification: Request correction of inaccurate data.
• Erasure: Request deletion of your personal data.
• Portability: Request your data in a portable format.
• Objection: Object to certain processing of your data.
• Restriction: Request restricted processing of your data.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the App's services. You may request deletion at any time. To submit a deletion request, please email us from the same email address you used to register (so we can verify your identity). After verification, we permanently delete your data associated with your account, typically within 30 days, subject to applicable legal and technical requirements.

8. Children's Privacy

Since the App requests a date of birth, it is not intended for children under the age of 16 to use the App without parental or legal guardian supervision. We do not knowingly collect personal data from users under 16 without the required supervision. If we become aware of such use, we will take steps to delete the information as soon as reasonably practicable.

9. Third-Party Services

The App may contain links to or integrations with third-party services. We are not responsible for the privacy practices of these services. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or via email. The "Last updated" date at the top of this page reflects the most recent revision.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us using the email address below.

Contact